Purchaser acknowledges that when placing an order on the Proceq USA e-shop:
A. the placing of the order signifies the purchaser's assent to place said order at the Proceq USA e-shop and that the order will be accepted by the successful processing of the order by Proceq USA, Inc.
B. the purchaser typing their name when requested to do so by the Proceq USA e-shop constitutes a signature to contract
C. the purchaser has the full authority to enter into the contract for such entity, and such grant of authority was indicated by purchaser by placement of the order through the Proceq USA e-shop.
Shipping within the U.S.A.:
All sales are F.O.B. shipping point unless otherwise agreed to in advance by Proceq USA. All orders will be shipped via UPS ground prepaid and add unless otherwise specified by the purchaser or Proceq USA. Proceq USA will ship freight collect when provided with proper information by the purchaser. Handling charges are included in the shipping charge. Title to merchandise transfers to the purchaser upon delivery to the carrier. Loss or damage in transit is the responsibility of the purchaser. Proceq USA will provide assistance with information needed for processing claims.
Shipping outside of the U.S.A.:
All sales are F.O.B. shipping point unless otherwise agreed to in advance by Proceq USA. All orders will be shipped via UPS Worldwide Expedited prepaid and add unless otherwise specified by the purchaser or Proceq USA. Proceq USA will ship freight collect when provided with proper information by the purchaser. Handling and insurance charges are included in the shipping charge unless otherwise agreed to in advance. Title to merchandise transfers to the purchaser upon delivery to the carrier. Loss or damage in transit is the responsibility of the purchaser. Proceq USA will provide assistance with information needed for processing claims. Export fees, duties, taxes, and customs clearance are the responsibility of the purchaser.
Proceq USA reserves the right to make partial shipments unless otherwise instructed by the purchaser.
All payments to Proceq USA must be made in U.S. Dollars (USD). Proceq USA reserves the right to specify payment method at its sole discretion. Typical methods are:
A. Credit Card - Proceq USA will accept Visa or Master Card. Required information from the purchaser is the credit card number, expiration date, card holder's name (exactly as it appears on the card), billing address, and valid telephone number for us to use in case of difficulty. Proceq USA reserves the right to delay shipment pending verification of credit card validity.
B. Wire Transfer - Transfer must be made to Proceq USA and confirmed for the full purchase amount (merchandise, handling and shipping) prior to shipment. Please contact us by phone at 800-839-7016 (outside U.S. 724-512-0330) or by fax at 724-512-0331 for bank information.
C. Open Account - Available to U.S.A. customers only. Terms on open accounts are Net 30 days from date of shipment. Proceq USA reserves the right to refuse shipment of new orders if any unpaid invoices are older than 30 days. Purchasers may apply for an open account by providing:
Please allow 5 business days for confirmation of credit and creation of an open account.
- their bank information
- at least 3 credit references from other suppliers
D. Irrevocable Letter of Credit - Proceq USA may require an irrevocable letter of credit drawn on a U.S. bank for any export order at the sole discretion of Proceq USA. All charges for this service are the responsibility of the purchaser. Please contact our accounting department for further details.
E. Cash on Delivery - Proceq USA can ship merchandise C.O.D. if any of the above mentioned payment methods are not possible.
Proceq USA will accept return of purchased merchandise for refund or credit under the following conditions -
A. There will be a 10% restocking fee ($25.00 minimum) charged to the transaction.
B. Goods must be returned to Proceq USA within 30 days of the date of the original shipment.
C. All freight, duties, customs, and other related shipping charges for the returned merchandise are borne by the purchaser. Shipments made freight collect will be refused.
D. Merchandise must be returned properly packaged in new, saleable condition, along with original packaging and all documentation, accessories and certificates.
E. Purchaser has confirmed return authorization directly with Proceq USA at 724-512-0330.
F. Merchandise is regular catalog item. Special order items can not be returned.
G. All returned merchandise is subject to inspection by Proceq USA. Proceq USA reserves the right to refuse return of any merchandise that is used, damaged, or not part of the current published price list. In the case Proceq USA does not accept the returned merchandise, reasonable attempts will be made to notify the Buyer and the merchandise will be returned to Buyer as they were received by Proceq USA. Damaged merchandise that can be restored to original condition and thus accepted for return will be evaluated on an individual basis. The purchaser will be advised of additional expenses for the repair and restoration of the returned item. After approval, these expenses will be charged to the purchaser in addition to the return fee of 10%.
Change of Terms:
The acceptance of any order by Proceq USA is subject to purchaser's assent to all of the terms and conditions set forth herein. Purchaser's assent to these terms and conditions shall be presumed from the purchaser's placement of an order through the Proceq USA e-shop. Any and all other terms and conditions are expressly rejected, and no addition or modification of terms and conditions shall be binding without the prior agreement of Proceq USA in writing.
The terms and conditions in the Proceq USA e-shop web site, incorporated herein by reference, including forms, acknowledgements, quotations, invoices and sales terms and conditions constitute the entire and exclusive agreement between the purchaser and Proceq USA.